About
Get to Know About Serenity Supportcare
A safe and supportive space where licensed professionals help you manage stress, anxiety, depression, and daily challenges.
10,000+
Hours consistent service delivery aligned with participant NDIS plans.
4.9 / 5
average client satisfaction rating achieved overall
90%
client retention rate across ongoing sessions
Our Story
The Heart of Our Journey
Why Serenity Supportcare Exists
Serenity Supportcare was founded with a clear purpose: to provide reliable, professional NDIS support that helps participants live with greater independence, confidence, and stability. We recognised the need for support services that are not only compliant, but genuinely focused on improving everyday life.
Our Vision and Mission
The Future We Imagine & How We Work
Vision
To build a trusted support environment where every participant receives reliable care, consistent support workers, and services that genuinely improve daily living.
Mission
We provide reliable, person-centred NDIS support that promotes independence, respects individual choice, and delivers consistent, high-quality services aligned with participant goals.
Values We Cherish at Serenity Supportcare
At Serenity Supportcare, our values guide how we deliver every NDIS service. We focus on providing reliable, respectful, and professional support that helps participants live with greater independence and confidence.
Our approach is built on understanding individual needs, delivering consistent support, and maintaining high standards in every interaction.
Personalisation
Your story is unique, and your support should be too.
Integrity
We promise transparency and honesty in every interaction.
Excellence
We aim to exceed your expectations every time.
Compassion
At our core, we care deeply about your experience.
Our Journey So Far
Serenity Supportcare was established, delivering services to self-managed NDIS participants and building trust through reliable support.
Achieved Registered NDIS Provider status, expanding services and strengthening compliance and quality standards.
Expanded participant base, strengthened workforce, and improved internal systems to support service delivery.
Operating multi-city, focusing on quality support, strong team culture, and participant satisfaction.
Testimonials
Stories of Our Support Circle
Hi, my name is Ramsy. I have been working in the disability sector since May of 2021, providing transport, community and in-home support. I look forward to the opportunity to work directly with clients and their families around Melbourne. My hobbies are tennis and….
“I have been working as a domestic support worker for the past 1and half years. Working with people from diverse backgrounds and offering them support has been the key to my work. I enjoy helping and providing support, it gives me a sense of contribution....
I’m an enrolled nurse with vast skills working in community, hospital and aged care. I love supporting and working with all types of people. My experience is primarily general nursing and aged care nursing. I remain currently working in community nursing, disability….
“For the last two years, I have worked with young people and children I'm very kind and polite person. I know all types of work and how to manage things I do my work not as a job but I can feel and understand others....”
Talk to Our Team
Ready to Learn More About Us?
Whether you’re curious or ready to get started, we’re here to answer your questions!
Trusted by
