Our Process: Your NDIS Journey Simplified
At Serenity Supportcare, we streamline your journey through NDIS support, connecting you with compassionate, skilled support workers tailored to meet your unique needs. Experience the tranquility of having a dedicated, NDIS-certified ally on your side, simplifying every step of your support pathway.
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1
Initial Call
Reach out to us to arrange a personal meeting where we will comprehensively discuss your NDIS plan, as well as your specific goals and objectives. This step is crucial for us to understand your individual needs and how we can tailor our services to meet them.
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2
Service Agreement Drafting
Based on our discussion, we draft a detailed service agreement that provides a clear breakdown of the services you will receive. This agreement is designed to align perfectly with your NDIS plan, ensuring a clear pathway to achieving your goals.
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3
Agreement Approval
Once you review and sign the service agreement, we proceed to gather more detailed information about your requirements and preferences for the type of Support Worker (SW) you need. This step ensures that we understand your preferences in depth to provide a tailored service.
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4
Starting Services
With the agreement in place, we then send out the SW to start providing the agreed-upon services. Throughout this phase, we stay in continuous contact to ensure everything is in compliance with the service agreement and that the service delivery is running smoothly.
Personalised NDIS Support: Some of our many Supportcare services
At Serenity Supportcare we understand that everybody requires different care needs. Here's how we help.
Home care
Help around the house with chores like cleaning and maintenance, easing the burden of home management
Group Centred Activities
Enjoy social and recreational activities in a group setting that encourages social interaction and community engagement.
Development of Life Skills
Empowering individuals through targeted programs that enhance practical abilities and confidence for everyday challenges
Transport Assistance
Reliable transportation services to support independence and access to community resources.
Personal care
Dedicated assistance with daily personal activities, from hygiene to meal preparation, enhancing independence.
Therapeutic Supports
Holistic therapy services aimed at improving mental and physical health through customized interventions.
The Serenity Supportcare Difference
At Serenity Supportcare, we stand apart by offering truly personalised care that meets the unique needs of each individual we serve. Our commitment extends beyond providing exceptional support; we rigorously adhere to the NDIS Code of Conduct, ensuring that every interaction is conducted with integrity, respect, and dedication to enhancing the lives of our participants. Experience the Serenity difference, where personal attention and professional standards pave the way for empowerment and quality living.
Beyond Support: The Serenity Supportcare Difference
At Serenity Supportcare, we offer more than just support; we offer a partnership on your NDIS journey. We understand that every individual's needs are unique, and our approach is tailored to meet these unique needs. From the moment you reach out to us, we are committed to understanding your goals and working together to achieve them. Our continuous engagement ensures that everything is in compliance and running smoothly. Regular check-ins are part of our process to ensure your satisfaction and to make any necessary adjustments to your support plan.
Your safety is our priority
At Serenity Supportcare, we prioritize your safety in every interaction. Our rigorous screening of Support Workers, ongoing compliance checks, and open channels of communication ensure a secure, reliable support experience. Your peace of mind and well-being are at the heart of our service, making safety not just a promise, but our foremost commitment
Some of our many disability support workers
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