A consistent team
Qualified support workers, matched to you and kept consistent.

In-home and community NDIS support for participants in Liverpool and nearby suburbs in Sydney. Tell us what you need and we will confirm what is available.
Western Sydney · Sydney
Serenity Supportcare delivers in-home and community NDIS support for participants in Liverpool, with a consistent team and a clear, structured process.
Liverpool sits in the Liverpool City council area and is part of our Western Sydney service area in Sydney. Support can cover household tasks, personal care, transport and building daily living skills.
Who we support
Supports available
We confirm what is suitable for your needs and the availability in your area before anything is arranged.
NDIS support in Liverpool
Qualified support workers, matched to you and kept consistent.
Every support worker is introduced to you before support begins.
Service Agreement, Participant Handbook and a structured plan aligned with your funding and goals.
Regular contact and periodic reviews keep support aligned as your needs change.
Clear reporting and service standards in every interaction.
How support starts in Liverpool
Every service follows the same five-step process, so you always know what happens next.
Initial support discussion
Support planning and onboarding
Meet and greet, then start
Ongoing monitoring
Review and continuous improvement
Our support services
Western Sydney
FAQs
If yours is not here, call us on 0422 400 373 or send an enquiry.
Yes. Liverpool is within our Sydney service area. Availability varies by support type and worker availability, so contact our team and we will confirm what we can offer.
We provide personal care, domestic assistance (home care), community participation and group activities, life skills development, transport support, therapeutic supports and other daily living supports aligned with participant NDIS plans.
Yes. Transport assistance and community participation supports cover appointments, shopping, social activities and getting around Liverpool and nearby suburbs. Travel time and kilometres are agreed with you first and written into your Service Agreement.
Where a worker travels to you, or transports you as part of your support, travel time and kilometres can be claimed in line with the NDIS Pricing Arrangements. Any travel charges are agreed with you and written into your Service Agreement before support starts.
Yes. We match you with suitable workers and arrange a meet and greet before services begin. If the match is not right, tell us and we will change it.
It depends on worker availability and the support you need. After the first conversation we review your plan, prepare your Service Agreement and arrange a meet and greet. Services start as soon as those steps are complete.
Yes, subject to worker availability in your area. NDIS price limits are higher at those times, so the same shift uses more of your funding. We set the rates out before you agree to anything.
Yes. We support participants who are self-managed, plan-managed or NDIA-managed. For plan-managed participants we send invoices straight to your plan manager.
Call 0422 400 373 or send the enquiry form on this page. We talk through your needs, review your NDIS plan, prepare your Service Agreement and arrange a meet and greet with your support worker.
Ready to take your first step?
Share a few details and we will text you back to talk through suitable support and what is available in your area.